Check out our latest Corporate Flight Attendant 
News E-Letter
 June 2010 Newsletter

Here is what in this month's issue

On November 18, 2009, an IAI-1124A Westwind aircraft, ditched in the ocean 3 nautical miles (3.4 statute miles/5.5 km.) to the west of Norfolk Island. The 6 occupants evacuated the sinking aircraft and were later recovered by a rescue vessel from Norfolk Island. The flight crew had been unable to conduct a landing at Norfolk Island Airport because they could not see the runway after conducting four instrument approaches. The crew then elected to ditch before the aircraft’s fuel supply was exhausted........

Maintaining Your Composure at any Altitude
There are very few phrases that are more ambiguous than ‘excellent customer service’. What exactly is ‘excellent customer service’? Following The Golden Rule … “Do unto others as you would like them to do unto you” can lead to disaster. People who are perfectionists will treat others as if they too were a perfectionist. People that pepper their discussions with animated stories are sure to irritate others that don’t want the extraneous information...... 

 After 25 Years, Continue to Learn
For twenty-five years, corporate aviation has been both my livelihood and my passion. I never thought that with my history and dedication to a major flight department that I would have my wings clipped. I was uber dedicated to my job which continually challenged me to grow both personally and professionally. I took every training course I could justify, (besides the usual, emergency procedures; Pelham EMT training; Survival Systems; aircombative training; space-station docking; (just kidding, maybe someday!), I even helped create some training venues through the NBAA. I committed myself to every leadership challenge in my company and even served as Chairwoman of the NBAA Flight Attendant/Tech Committee......